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Alowree XU2026-04-30
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failed-to-fba ​

Sound Spot II — Black Bundle ​

Failed to submit order to FBA (click for full log). Error Message: The following required parameters are missing: [Items.SellerSKU]

On WooCommerce ​

ID: 4519 Product data: Smart bundle SKU: - (empty)

Diagnosis of the Error: Empty SKU Actions taken: Added SKU for the bundle, SKU: SFQ-18BLKx2 Next steps: Wait and see from future orders if this change will work for auto-push to FBA.

I don't have SFQ-18BLKx2 exist on Amazon Seller Central inventory, I use the WPClever plugin, which splits the bundle into two units of simple#4157, and which uses SKU SFQ-18BLK on Amazon.

For the same reason, we also added SKU for the other three bundle products: SFQ-18WHTx2, SFQ-16_SFQ-18BLK, SFQ-16_SFQ-18BLK.

SFQ-16+FC14C-BK ​

Error message from order log on WooCommerce ​

The Order Item with SKU: SFQ-16+FC14C-BK is not set to Fulfill with Amazon FBA in its product settings. It will not be sent to FBA for this order.

On Amazon 2026-04-30 ​

ASIN: B0D1B3YZ67 SKU: SFQ16+SFQ14C-BLK

On WooCommerce 2026-04-30 ​

Product data: Smart bundle SKU: SFQ-16+FC14C-BK

Bundled Products:

  • simple#2809 (1C-AJM1-Y4T5_UPC)
  • simple#3705 (FC14C-Black)

Diagnosis of the Error: mis-checked checkbox Actions taken: Changed from: [x] Virtual (Virtual products are intangible and are not shipped) to: [ ] Virtual; from SFQ-16+FC14C-BK to SFQ16+SFQ14C-BLK Next steps: Wait and see from future orders if this change will work for auto-push to FBA.

SFQ-16WT_FC14C-GY ​

On Amazon ​

ASIN: B0GJ52ZKCD SKU: SFQ-16WT_FC14C-GY

ASIN: B0FSKTNYPG SKU: WT-5DNU-6ZLK

ASIN: B09VY9ZRGM SKU: FC14C

On WooCommerce ​

Product data: Smart bundle SKU: SFQ-16WT_FC14C-GY

Bundled Products:

  • simple#2800 (WT-5DNU-6ZLK)
  • simple#3108 (FC14C)

Error message from order log on WooCommerce ​

Failed to submit order to FBA (click for full log). Error Message: the SellerSKU for Item Id: 4736-item-0-SFQ-16WT_FC14C-GY is invalid.

Woocommerce Order #4736

Diagnosis of the Error: Unknown. Why prefix 4736-item-0- is inserted in from of SFQ-16WT_FC14C-GY and SKU converted to 4736-item-0-SFQ-16WT_FC14C-GY? Actions taken: None Next steps: TBD

WPClever ​

WPC Product Bundles 8.4.7

How to use?

When creating the product, please choose product data is "Smart Bundle" then you can see the search field to start search and add products to the bundle.

I don't have SFQ-18BLKx2 exist on Amazon Seller Central inventory, I use the WPClever plugin, which splits the bundle into two units of simple#4157, and which uses SKU SFQ-18BLK on Amazon.

General Price format From min price Choose the price format for bundle on the shop/archive page. Calculate bundled prices from Sale price Bundled pricing methods: from Sale price (default) or Regular price. Bundled products Position Above the add to cart button Choose the position to show the bundled products list. Layout List Variations selector Default If you choose "Use WPC Variations Radio Buttons", please install WPC Variations Radio Buttons to make it work.

Show thumbnail Yes Show quantity Yes Show the quantity number before product name. Show short description No Show price Price at the last Link to individual product Yes, open in the same tab If you choose "Open quick view popup", please install WPC Smart Quick View to make it work.

Show plus/minus button No Show the plus/minus button for the quantity input. Change image Yes Change the main product image when choosing the variation of bundled products. Change price Yes Change the main product price when choosing the variation of bundled products. It uses JavaScript to change product price so it is very dependent on theme’s HTML. If it cannot find and update the product price, please contact us and we can help you find the right selector or adjust the JS file.

Bundles Settings for bundles on the bundled product page. Position None (hide it) Choose the position to show the bundles list. Cart & Checkout Coupon restrictions No Choose products you want to exclude from coupons. Exclude un-purchasable products No Make the bundle still purchasable when one of the bundled products is un-purchasable. These bundled products are excluded from the orders.

Cart contents count Bundled products only Hide bundle name before bundled products No Hide bundled products on mini-cart No Hide bundled products, just show the main product on mini-cart. Hide bundled products on cart & checkout page No Hide bundled products on order details No Hide bundled products, just show the main product on order details (order confirmation or emails).

Edit link (Beta) No Enable the edit link for product bundles on the cart page. Search Search limit 10 Search by SKU No Search by ID No Search by ID when entering the numeric only. Search exact No Match whole product title or content? Search sentence No Do a phrase search? Accept same products No If yes, a product can be added many times. Product types AllSimple productGrouped productExternal/Affiliate productVariable product→ VariationSmart bundle Show image Yes

Looking at the options you’ve provided, the most important setting for FBA fulfillment is under the Cart & Checkout section:

The Key Setting: Cart contents count ​

Currently, yours is set to: Bundled products only

This is actually the correct setting for your goal. It tells WooCommerce to treat the "children" (the individual items) as the primary contents of the cart for shipping and fulfillment purposes.

However, because your FBA plugin is still trying to send the "Bundle Header" (resulting in that 4736-item-0- prefix), you need to adjust two more things that aren't in this global settings list, but are likely on the individual Product Edit page for each bundle.

1. Action: The "Virtual" Parent Strategy ​

To prevent the FBA plugin from seeing the Bundle Header as a physical item:

  1. Open the Sound Spot II — Black Bundle (or any Smart Bundle) in the WordPress editor.
  2. In the Product Data box (where you chose "Smart Bundle"):
    • [Check] the "Virtual" box.
  3. Scroll down to the Smart Bundle tab (where you added the products):
    • Ensure the individual products (like the Simple #4157 / SFQ-18BLK) are NOT marked as virtual.

Why this works: The FBA plugin ignores "Virtual" products. By making the Parent virtual but the Children physical, WPClever passes the physical children to the FBA plugin, while the FBA plugin ignores the "Smart Bundle" header entirely.

2. Action: Remove the Parent SKU ​

For the Sound Spot II — Black Bundle:

  • Remove SFQ-18BLKx2 from the SKU field.
  • If the Parent has no SKU and is marked "Virtual," the FBA plugin will have no "SellerSKU" to grab for the header, forcing it to only look at the items WPClever has "exploded" into the cart (the 2 units of SFQ-18BLK).

3. Dealing with "SFQ-16+FC14C-BK" ​

You mentioned you changed the SKU here to SFQ16+SFQ14C-BLK to match Amazon.

  • Crucial Logic Check: If SFQ16+SFQ14C-BLK is a single SKU on Amazon that contains both items in one box, keep it as it is and DO NOT make the parent virtual.
  • If they are separate boxes: Follow the "Virtual Parent" strategy above and remove the SKU.

Summary of the "Missing" Fields ​

WPClever's global settings (the ones you pasted) control the display. The fulfillment logic is usually handled per-product. Check the "Bundles" tab inside the specific product edit page for these two specific toggles:

  1. Shipping: Look for "Shipment" or "Shipping" and see if it is set to "Bundled products" or "Bundle as a whole." You want "Bundled products."
  2. Item Data: Ensure it is set to pass the individual SKUs to the order.

Your Debugging Checklist for the Next Order ​

  • Parent SKU: Deleted (unless it's a pre-packed Amazon SKU).
  • Parent Status: Virtual (to hide it from FBA plugin).
  • Child SKUs: Must match Amazon exactly (e.g., SFQ-18BLK).
  • WPC Settings: Cart contents count stays as "Bundled products only."

Try this on one product (e.g., the Spot II bundle) and see if the "Auto-push" works for the next order. If the FBA log no longer shows the prefix item-0-, you’ve won!

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